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You have 14 days after delivery to request a return. Items must be unused, unworn, and in their original packaging with proof of purchase. Final-sale exclusions apply. Email help@nzitelli.com with your order number before sending an item back. See our return policy for full details.
Shipping options and estimated delivery times are shown at checkout. Delivery estimates are not guaranteed. When tracking is available, we email it after your order ships. Eligible U.S. orders over $50 qualify for free standard shipping.
Where international shipping is available, options and rates will be shown at checkout. International orders may be subject to customs duties, taxes, or import fees set by the destination country, which are the customer's responsibility.
Email us at help@nzitelli.com with your order number and the reason for your return. Once approved, we'll send you instructions for sending your item back to us.
Please contact us right away at help@nzitelli.com with your order number, a description of the issue, and clear photos of the damaged product and packaging. We'll work with you to find the right solution.
Each Nzitelli piece is crafted from carefully selected, high-quality materials chosen for their durability, feel, and everyday comfort. You'll find specific material details listed on each product page.
We work with a select group of manufacturing partners chosen for their craftsmanship and quality standards, so every Nzitelli piece meets the same high bar before it reaches you.
Keep your piece looking its best by storing it away from direct sunlight and moisture, wiping it gently with a soft, dry cloth, and avoiding harsh chemicals or cleaning products.
Popular styles are restocked regularly, though timing can vary. Follow us or join our email list so you're the first to know when your favorite piece is back.
Our team is happy to help. Reach out any time at help@nzitelli.com or through our Contact page, and we'll get back to you as soon as we can.
We design beautiful, thoughtful vegan leather planners and everyday pieces that help you reset, get organized, and make space for who you're becoming — no matter how many times you need to start again.
Nzitelli is for women who want their everyday tools — planners, organizers, and bags — to feel as good as they look, and to actually help them stay focused, organized, and consistent.
Follow us on Instagram or Facebook, or join our email list at the bottom of the page, for first access to new collections and subscriber-only offers.
Nzitelli is currently an online-only boutique, which lets us keep our pieces accessible and shipped straight to you, wherever you are.
For current affiliate opportunities and program details, visit our Become an Affiliate page or email help@nzitelli.com.